Substandard quality of care = one or more deficiencies with s/s levels of F, H, I, J, K, or L
Regulation
§483.21(b) Comprehensive Care Plans §483.21(b)(1) The facility must develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights set forth at
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Guidance to Surveyors
GUIDANCE §483.21(b) Through the care planning process, facility staff must work with the resident and his/her representative, if applicable, to understand and meet the resident’s preferences, choices
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