Substandard quality of care = one or more deficiencies with s/s levels of F, H, I, J, K, or L
Regulation
§483.12 The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined in this subpart. This includes but is not limited
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Guidance to Surveyors
GUIDANCE §483.12(a)(1) NOTE: During a situation in which a resident’s behavior has escalated and immediate interventions are required for the safety of the resident, staff and/or other
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